Web Support Site Broken?

General 3D printing related questions, post here!

Web Support Site Broken?

Postby Mike » Wed Dec 13, 2017 5:41 pm

I just purchased a new Da Vinci Jr. 1.0 Pro and am trying to register it but I never get to the page. No matter what button I click on the Support page it only takes me to my personal Profile. Once in my profile it's a dead end. No navigation ways out other than the back browser button.

Downloads -> My Profile
Contact Customer Service -> My Profile
Register Product -> My Profile

Web site says support phones open 9 a.m. - 9 p.m. EST. Call phone @ 8:30 EST and recording says "Operating hours 9:00 a.m. - 7:00 p.m.

Any way out of this loop?
New Arrival
Posts: 2
Joined: Wed Dec 13, 2017 5:35 pm

Re: Web Support Site Broken?

Postby theGleep » Mon Jan 08, 2018 11:10 am

Try using a different browser. I don't remember what I ended up using, but it was probably a flavor of IE.
My experience is all DaVinci Jr. Pro. 1.0
Posts: 24
Joined: Thu Dec 28, 2017 12:22 pm

Return to General Questions

Who is online

Users browsing this forum: No registered users and 1 guest