Software Company Roles: All You Need to Know About

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Software Company Roles: All You Need to Know About

Postby TimHangton » Fri Sep 23, 2022 6:38 pm

As a future app owner, you may think that all you need to do to bring your software to life is to find the right app developer. But that's not enough! In fact, it's like asking a painter to build your house. Sounds ridiculous, doesn't it? There are so many aspects that need to be considered in app development that require different skills that one developer, even the most talented one, can't possibly do them right.

What is a software development team responsible for?

It is commonly said that software houses are mainly responsible for the technical scope of app work and software development. But that's not all. These teams are involved in the entire process, which starts long before the actual code is written and doesn't end there.

The development team gets to know the client's project at the very beginning, when it comes to the overall shape and desired functionality. This also gives the opportunity to plan in advance what kind of technical stack will be used to carry out the technological phase. Nevertheless, the activity of the development team at an early stage of the project may vary depending on the documentation provided by the customer. The more information the customer provides, the more efficient the process can be. But no need to worry! Even if you haven't collected any documentation yet, you will be surrounded by professionals from the very first moment thanks to our workshops and their detailed version called "Discovery Phase". You can be sure that they will be happy to help you turn your idea into real value.

What are the departments in a software company?

These are the people who form the foundation of any company. And depending on their tasks, they form individual departments, such as:

IT department

It is the heart of any software company. It consists of a group of professionals who deal with the actual technical part of the project. Usually, the tasks of IT companies in Durban within this department are divided between developers, project managers and QA specialists.

UX/UI department

This is where the graphic part of the project is created. Graphic designers develop artwork and wireframes based on data collected through meticulous sociological and psychological research. As a result, they design the entire application and its individual components. They work closely with the IT department to create the product.

Business Development Department

As a rule, it is the business manager who makes the first contact with the potential customer. If you meet the company representative at trade shows and industry events, there is a good chance that it is him/her. This person is responsible for the entire lifecycle of the customer within the company. Starting from the first contact, through the presentation of the offer, sales negotiations and support in the implementation phase. In some business departments there are special specialists, account managers, who are responsible only for existing customers. The business development department is responsible not only for ongoing customer support, but also for creating and implementing the company's sales strategy, selecting the right tools and designing sales processes.

Marketing Department

In short, it is responsible for creating the image of the company on the market. Starting with the design of the website, advertising, presence on industry portals and press releases. The main task of the marketing department is to make the company visible to a potentially interested customer.

Curious about what else the marketing department does in the software company Durban? For example - they develop a content marketing strategy! You can see how important it is in the following video (ENG subtitles available).

HR Department

Its main goal is to assemble the best possible team of dedicated and reliable employees. This involves not only hiring new employees, but also training those who are already employed. They are also focused on staff development programs, improving staff efficiency, and career development. In addition, the Human Resources Department plays an important role in the development and implementation of health and safety regulations within the company.

Accounting and Finance Department

This department mainly takes care of all financial aspects of the company. Its objective is also to control the flow of documents and all settlements with partners.

Management Committee

This is the operational center of the software company. Here the C-level managers make the strategic decisions in the company. Usually, they report to the captain of the ship - the CEO.

About Us

Datalink IT Services is a Durban based IT Company that specialises in IT Support & Consulting, Web Design & Development, Software & Android App Development and Cloud Services like Microsoft 365, Microsoft Azure, Amazon Web Services (AWS) and Cloud Backups

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Re: Software Company Roles: All You Need to Know About

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Re: Software Company Roles: All You Need to Know About

Postby zaiyamariya » Mon Sep 26, 2022 10:24 pm

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